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I was not able to install the software for my DC240. What should I do?
If you are having trouble installing the DC240 software, install it from your hard drive instead of from the CD ROM drive. Here's how:

Copy the Installation Files to the Clipboard:

  1. Insert the DC240 software CD into the CD-ROM drive.
  2. Click Cancel at the Choose Setup Language screen.
  3. Click the Explorer icon on the desktop.
  4. Click the CD-ROM drive icon.
    The DC240 installation folders and files are displayed.
  5. Click View > Options from the toolbar.
  6. Set options to view all files.
  7. Click OK to confirm settings and return to the Explorer menu.
  8. Click Edit on the toolbar.
  9. Click Select All.
    This highlights all of the files on the CD-ROM Drive.
  10. Click Edit and then click Copy.
    This copies all of the files to the clipboard

Copy the Installation Files from the Clipboard to a Folder

  1. Click the C: drive icon.
  2. Click File on the toolbar.
  3. Select New > Folder.
  4. Click Folder.
    A New Folder entry appears on the C: drive.
  5. Name the folder (e.g. 240_Install )
  6. Double-click the new folder.
  7. Click Edit on the toolbar.
  8. Click Paste.
    The DC240 installation files copy into the new C: drive folder.

Install the DC240 Software in Safe Mode.

  1. Close all windows and turn off the computer.
  2. Turn on the computer and press F8 as soon as it starts to boot up.
    The Microsoft Windows 95 or 98 Startup Menu appears.
  3. Use the arrow key to select Option 3, Safe Mode.
  4. Press Enter.
    The computer completes its boot-up sequence and a Desktop screen appears with a warning that some features will not work in Safe Mode.
  5. Click OK.
    The words Safe Mode appear in each corner of the screen until you reboot the computer.
  6. Double-click the Explorer icon.
  7. Locate the DC240_Install folder on the C: drive and double-click it.
  8. Locate the Setup application file and double-click it.
  9. At the Choose Setup Language screen, select OK.
  10. Follow the prompts to install the software.

If the installation is successful and the camera and computer work properly, delete the DC240_Install folder.

If the installation is not successful, or there are problems with the camera, contact Kodak at 1-800-235-6325.

Kodak is a trademark of Eastman Kodak Company. Photonet is a trademark of PictureVision, Inc.

Frequently Asked Questions provide information of limited or specific application. Responsibility for judging the applicability of the information for a specific use rests with the end user.

FAQ1561


[Kodak] © Eastman Kodak Company, 1994-1999.

https://drsjmc.tripod.com/index.htm

Created:-
28 February 2000
Last Updated:- 29 May 2000
Author:- nkw